Security Finance
Security Finance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Security Finance has 1.9 star rating based on 121 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Were friendly, Easy process, Great slogan.
Cons: Apathetic area manager and customer care, Staff would not fix their mistake, Excessive phone calls to the point of harassment.Recent recommendations regarding this business are as follows: "Make them give you detail payment amounts from month 1 because you may want to pay it off in 2 or 3 monthrs make sure you are not stuck with the intetest and insurance up front", "If you debt is close to 7 years don’t pay just let it fall off your credit", "Stay away high interest and they are cut throat", "Definitely recommend", "Look around before paying to much".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Security Finance has 1.9 star rating based on 121 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Were friendly, Easy process, Great slogan.
Cons: Apathetic area manager and customer care, Staff would not fix their mistake, Excessive phone calls to the point of harassment.Recent recommendations regarding this business are as follows: "Make them give you detail payment amounts from month 1 because you may want to pay it off in 2 or 3 monthrs make sure you are not stuck with the intetest and insurance up front", "If you debt is close to 7 years don’t pay just let it fall off your credit", "Stay away high interest and they are cut throat", "Definitely recommend", "Look around before paying to much".
Most users want Security Finance to offer a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
How interest and insurance is handled
- Washington rd office in augusta ga very nice people
- Having to requalify for a loan every time
- Being a long term cust
Preferred solution: Price reduction
User's recommendation: Make them give you detail payment amounts from month 1 because you may want to pay it off in 2 or 3 monthrs make sure you are not stuck with the intetest and insurance up front
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lithia Springs, GeorgiaResolved: Loan #29408
Company fixed the issue and I have been provided with apology. The district manager reached out and apologized for the incident and transferred my balance to a different branch!
Recently that has all changed, the lady in the office can never provide accurate information and repeatedly puts me on hold. I was inquiring about refinancing my loan, me and the lady have a back and forth, she places me on hold. While holding I continue to express my frustration, Ryan then picks up the phone aggressively and says he doesn't want my business. I went ballistics as a white male would tell me a black woman that he doesn't want my business!!
That was incredibly disrespectful!
I was supposed to receive a call from the district manager and that has yet to happen!! 404.304.5621
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor policy
- Money when needed
- Policy to keep your credit score low
Preferred solution: A charge off removed from my credit report that’s been paid
User's recommendation: If you debt is close to 7 years don’t pay just let it fall off your credit
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLoan #29408
I have yet to hear back regarding the treatment I received from branch manager Ryan Branch #1481!! I have always paid my loans on time and received excellent customers services.
Recently that has all changed, the lady in the office can never provide accurate information and repeatedly puts me on hold. I was inquiring about refinancing my loan, me and the lady have a back and forth, she places me on hold. While holding I continue to express my frustration, Ryan then picks up the phone aggressively and says he doesn't want my business. I went ballistics as a white male would tell me a black woman that he doesn't want my business!!
That was incredibly disrespectful! I was supposed to receive a call from the district manager and that has yet to happen!!
Preferred solution: I will like an explanation on why a loyal customer would receive such awful customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my 401(k)
Preferred solution: Some answers or for someone to call me
Wonderful Experience
User's recommendation: Definitely recommend
Called and threatened to report me as a 30 day late when it was a day
User's recommendation: Stay away high interest and they are cut throat
Compliant
User's recommendation: Look around before paying to much
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbia, South CarolinaLoan information
Its not right to report if you are a few days late
User's recommendation: Dont do it
Pissed
User's recommendation: Don't be a future customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset Mother/Nana
I was wanting to know why security finance is sending my 14-year-old granddaughter something in the mail at my daughter's previous address which just passed away she had a loan with security finance why are they sending her daughter something in the mail from them? All the info on the submit form I put it in my daughter's name her loan number but I am her mother my name is Linda Charles and the phone number I provided it is my phone number if you'd like to contact me at my email it is angelwings3681@***.com.
I live in Rome Georgia my daughter lived in Tunnel Hill Georgia where she lived at her friend called and told me that her daughter Madison had gotten something in the mail from security finance and did not want to give it to her not knowing what it was because she's still grieving over her mother so if you can please give me clarification on why they sent something to my granddaughter would be appreciated. Thank you
Preferred solution: Apology
Spoke with a representative.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI got a harrassing and intimation call by an employee who filed 2 times the same debt to effect my credit score which IS ILLEGAL
- Harrassers
Preferred solution: CEO or owner to call me for their employee harrassing , intimating by reporting my debt TWICE TO HURT MY CREDIT REPORT
User's recommendation: Don't do business there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | El Paso, TexasNotice of Late Payment
Preferred solution: Apology
They won't take a late payment off my credit report even though it's been paid off for 2 months or more
User's recommendation: Don't do it they will screw you
About
Security Finance is a company that specializes in providing a wide range of financial services. The company is based in Spartanburg, SC. It has been in business for more than 5 years. Security Finance works with both businesses and individuals. The company offers various services such as financial loans, credits, mortgages and many more. On top of that Security Finance provides a large number of extras such as credit bonuses for regular clients and long-term loans. The company is a member of several national associations such as NILA, AFSA and BBB.
Security Finance is ranked 140 out of 1015 in Loans and Mortgages category
USA
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It's clear you're simple. Open the mail, see what it is.
If it's junk, move on with your (LOL) life. If it isn't and someone opened credit in the kid's name, then take action to figure out who in your family did it.